Every betting brand featured on Arabswin has been through the same structured review before it earns a place on our site. This page explains exactly what we check, how we score each brand, and what gets a brand removed from our recommendations.
Why Our Ratings Can Be Trusted
Arabswin has covered the Arabic-speaking betting market across Morocco, Egypt, and the wider region for years, tracking how international operators such as 1xBet, Melbet, Megapari, and Betwinner actually treat bettors in these markets day to day. That regional focus is what separates our reviews from generic, translated content: we know which payment methods Moroccan and Egyptian bettors rely on, which brands genuinely support Arabic-speaking customer service, and which ones only pay lip service to the region.
Our review team tests each sportsbook directly, in Arabic and English, using accounts registered the way a local bettor would register one. We do not rely on press releases or a brand’s own marketing claims to reach a score.
Our Rating Criteria
Every sportsbook we list is scored out of 5 across the following areas. Licensing and payout reliability carry the most weight, since no other strength matters if a brand cannot be trusted to pay out.
| Criterion | What We Check |
|---|---|
| Licensing & Regulatory Standing | Valid, verifiable licence from a recognised authority, checked directly with the regulator rather than taken from the operator’s own footer claim |
| Trustworthiness & Track Record | How long the brand has operated, ownership transparency, and any documented pattern of withheld or delayed payouts |
| Odds Quality & Value | Odds on the Botola Pro, the Egyptian Premier League, and major international competitions compared against a basket of competing sportsbooks |
| Sports & Market Coverage | Depth of football markets and coverage of other sports popular in Morocco and Egypt, including handball and esports |
| Live Betting & Streaming | Speed and reliability of in-play odds updates, cash-out availability, and live-stream access |
| Payments & Withdrawal Speed | Deposit and withdrawal options relevant to the region, including Vodafone Cash and other local rails, plus how long a real withdrawal actually takes to arrive |
| Bonuses & Promotion Terms | Whether headline offers are achievable in practice, with wagering requirements and restrictions read in full, not just the advertised figure |
| Mobile App & Site Usability | App stability, site speed, and how easy it is to find markets and manage a betting slip |
| Arabic Support & Regional Fit | Genuine Arabic-language interface and support, not machine-translated pages, plus familiarity with local payment habits |
| Customer Support | Live chat, email, and phone response times, tested in both Arabic and English |
| Verification (KYC) Process | How straightforward and proportionate the identity verification process is compared with what the brand’s terms describe |
| Security & Responsible Gambling Tools | Account security features and the availability of deposit limits, self-exclusion, and other player-protection tools |
A brand’s final score is not fixed. If a sportsbook changes ownership, tightens its withdrawal terms, or loses its licence, we re-test it and adjust the score, upward or downward, to match what we currently find.
Our Review Process, Step by Step
- Licence check: we confirm the operator’s licence directly with the issuing regulator before anything else is tested.
- Account registration: we open an account the way a local bettor would, to see the sign-up flow and any regional restrictions first-hand.
- Deposit test: we fund the account using the payment methods actually offered to the region and note any hidden fees or delays.
- Odds & markets comparison: we compare pre-match and in-play odds on the same fixtures across competing sportsbooks.
- Live betting test: we place in-play bets to check odds update speed, cash-out accuracy, and stream quality where available.
- Withdrawal test: we request a withdrawal and time how long it genuinely takes to reach us against the brand’s stated processing window.
- Support test: we contact live chat, email, and phone support in both Arabic and English and record response times and answer quality.
- Editorial sign-off: a second reviewer checks the findings before a score is published, so no single reviewer’s opinion decides a rating alone.
Why a Brand Doesn’t Make Our List
Some sportsbooks are excluded before a review even starts. Others are removed after publication once new evidence crosses the line below. These rules apply regardless of how well a brand scores everywhere else:
- No valid, currently active licence from a recognised regulator, confirmed directly with that regulator
- A documented, repeated pattern of withheld or refused withdrawals reported across multiple independent sources
- Ownership connected to operator groups with a known history of non-payment
- Evidence that odds or game outcomes are manipulated against the player
- No functional Arabic support and no payment options realistically usable by bettors in Morocco or Egypt
Keeping Our Ratings Current
A sportsbook that scored well last year is not guaranteed the same score today. We re-check licensing status and bonus terms on a regular schedule, and a sudden pattern of player complaints about withdrawals, verification, or blocked accounts triggers an unscheduled re-review regardless of when the brand was last checked.
Frequently Asked Questions
What happens if a brand’s service drops after you’ve recommended it?
Our reviews aren’t one-time write-ups. If ownership changes, complaints spike, or a licence lapses, we re-test the brand and update its listing, including lowering its score or removing it entirely if it no longer meets our standards.
How long does a full review take?
A complete review, including the withdrawal test, typically takes one to two weeks. We wait long enough to measure whether funds arrive within the operator’s own stated timeframe rather than cutting the test short.
Can operators pay to improve their score?
No. Arabswin earns revenue through affiliate commissions when a reader signs up through one of our links, but that relationship has no bearing on scores. A brand that pays commission but fails our withdrawal or licensing checks is scored accordingly.
Can a brand ask us to change a review?
Operators can point out factual errors, and we correct genuine mistakes with a note. What we don’t do is remove accurate findings, adjust a score without new evidence, or take down a listing simply because an operator disagrees with it.
I had a different experience with a brand you rated well, what should I do?
Contact us with the details. A specific, documented experience that contradicts our score is treated as a trigger for re-review, not dismissed.